Here’s a riddle: Everybody wants it, everybody talks about it, everybody thinks about it, but not everybody has it. What is it?
“What gets measured gets managed.” (— Peter Drucker?) There is an old saying in management, if you want to improve something, start by measuring it, or you won’t see how to make a difference. (— Catharine Paddock, Ph.D.) Makes sense,… Continue Reading →
It’s the night before a big presentation. Your director asked your team who would be willing to present your quarterly results? Last year, Craig volunteered and he got a huge bonus. You blurt out, “I’ll do it!” You have to… Continue Reading →
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